Making Soap Mag Support Center

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What is your return policy?

All regularly priced merchandise may be returned for a full refund, or exchanged for available merchandise, within 60 days of purchase if it is in new and unused condition. A copy of the invoice must accompany all returned merchandise.

All sales are final on magazines, digital downloads, discontinued items, and sale-priced merchandise.

Returned items must be shipped via traceable means. Making Soap Mag is not responsible for any lost items returned without a tracking number.

When making returns, the customer is responsible for any shipping and handling charges that apply, unless there has been a mistake made on the part of Making Soap Mag, the retailer. A credit will be issued back to the payment account used at the time of order unless otherwise specified.

We are happy to answer any of your questions regarding returns. Please contact customer service if you need any further assistance: hello@makingsoapmag.com


Please send returns to:

Attn: RETURNS

Making Soap, Cosmetics & Candles Magazine

17623 53rd Drive N.W.

Stanwood, WA 98292